Comments on: Kroll Monitoring Review: Legit or Scam?

By: Berta

Berta — Tue, 03 Oct 2023 19:57:08 +0000

In reply to Mike. Thank You for your info regarding Genworth. I also have that insurance, but I did not get a letter from them. I will call them to verify. But you have made it sound more legit. Thank you.

By: Rex

Rex — Mon, 02 Oct 2023 00:22:00 +0000

In reply to Peggy Simon. same here.

By: Walt

Walt — Thu, 21 Sep 2023 18:57:16 +0000

Lots of skepticism about Kroll in all these comments but, researching the company on bbb shows they are legitimate and their rating with bbb is currently A+ with a customer satisfaction rating of 3.31/5, not F and 2 as stated above.
After veiwing all of these comments, I have come to the conclusion shared by others that enrolling with Kroll is partially redundant to registering with the credit agencies that already have all your data. What enrollment with Kroll offers in addition is “…licensed investigator will work on your behalf to resolve related issues”, if you become a victim of related issues. Recovery assistance is also available from the credit bureaus but, for a fee. So, there is a value proposition here for having the 2-year support if needed.
But, my conclusion is I also won’t be signing up with Kroll. If on reflection I decide the risk warrants it, I’ll choose to pay the price with one of the three credit bureaus that already have all my data.

By: Annon Bozeman

Annon Bozeman — Wed, 20 Sep 2023 16:04:16 +0000

In reply to Gordon Welk. I got the same letter yesterday, but mine said I get 24 months of no-cost monitoring. Since I am already getting monitored by LifeLock I am going to pass on Kroll. They want too much information for a somewhat vague data breach.

By: Sandra

Sandra — Thu, 14 Sep 2023 19:15:45 +0000

I also received the same letter and decided to look up PBI online and came across these posts which echo my concerns. I believe that a fraud alert on my accts by the big 3 appears to be the best and the most simple way to protect our personal accts and info

By: Linda

Linda — Tue, 12 Sep 2023 20:00:23 +0000

Be very. careful about giving out your personal information on line to this company and make sure to read all of the posts that people made. After reading the posts, I’m now NOT going to sign up with this company even though I was told I would get for free 2 years of this company overseeing my account through Genworth who got hacked. Be very careful everyone. Make sure to read through the posts and see the that some people rated this company, Kroll an F. So don’t be fooled. A waste of time.

By: Corinne

Corinne — Thu, 07 Sep 2023 14:22:34 +0000

I tried to enroll with Kroll, but apparently I can’t verify my identity. I’m very angry that I spent an hour of my time trying to convince them I’m me. From my perspective, Kroll is a scam. I would like to know the percentage of individuals who are unable to verify identify (by answering absurd questions with long forgotten answers). The entities that are offering Kroll should know that Kroll can’t deliver.

By: Louis Santoro

Louis Santoro — Tue, 05 Sep 2023 17:52:59 +0000

I also received a letter from PBI. I’m a retired city employee, this is not the first time I was referred to Kroll, I sign-up, they claim they monitors my credit for a year with no report, I’m guessing they did no one knows. This is the 3rd time I’m problem with the City of Philadelphia with my information being access. I want to know if I have legal rights I can take. It seems to me that the C.O.P hires Incompetent companies. They send you a letter and inform you to contact Credit bureaus. When contacting them first thing they want is your personal information, I asked the employee I was talking to if they are located inside the USA and if they have an employee ID#. The response I get is “we are not allowed to give that information”. You get your personal information stolen and then your personal information to the credit bureaus outside the USA. a problem made worse. I would like to start a process where companies that deal with personal information have to be located inside the USA. If You have any Idea please reach out. Thanks.

By: Dave

Dave — Tue, 05 Sep 2023 11:34:55 +0000

A new or different ugly twist. My wife received a letter dated 8/24/23 from PurFoods DBA (Moms’ Meals), advising that they were breached in February, this year. Just now advising her & also referring her to Kroll. In an agreement with her Medicare advantage plan, food was provided during her recovery period after her triple bypass surgery. In the letter, I find a laundry list of PII of hers was exposed which seems to involve many HIPAA violations, even to the extent that she needs to watch EOB letters from the Medicare plan to watch for fraud. I have read elsewhere that Kroll has been breached. I’ve contacted Morgan & Morgan law firm instead.

By: Corinne

Corinne — Mon, 04 Sep 2023 12:24:49 +0000

In reply to Belinda Mckinney.

Yup. Scary.
Convenient this was received right before a federal holiday weekend.
I started searching as I heard nothing from my pension company who I will call Tuesday.
Thank You for your post. Corinne